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Registered Manager - Homecare

Salary:
£30000 - £40000 per annum
Location:
Swillington
Company:
Medacs

Description

ABOUT THE ROLE

The Medacs Global Group UK Homecare division provides the most vulnerable people in our community with quality care and support.

We are currently recruiting for a Registered Manager to join us at our office in Garforth (Leeds) for 12 months to cover maternity leave.

This role will involve acting as a registered person for the office, as defined under the Health and Social Care Act 20088 (regulations 2014). You will ensure ensure that the office adheres to the Fundamental Standards and Regulations 2014 and any contractual arrangement the office ahs or will enter into with a local authority.

You will also take full responsibility in the building of strong relationships and company reputation with each customer to enable Medacs Healthcare to be the recommended supplier.

As such, you will be responsible for:

  • To contact/meet with each customer on a regular basis in order to review service levels, identify any issues and make recommendations on how performance levels can be further enhanced. Ensure all actions are documented and completed with the agreed timeframe. Provide regular updates to customer on progress/achievement of actions
  • To ensure that all service requests are handled in a timely, accurate and professional manner; meeting agreed timescales in order to maximise quality of service and ensure service level agreements are met
  • To ensure that risk assessments and quality checks are conducted and that identified risks and controls, measures or actions are detailed and followed up
  • To ensure all concerns/complaints are all managed, documented and analysed appropriately and that learning is incorporated into practice
  • To actively participate in the monthly operations meetings and to ensure the production and reporting of statistical information managed to achieve contract, regulatory and internal compliance
  • To be accountable for the training, competency, monitoring and the placing of suitably qualified care workers to ensure service continuity

BENEFITS

In return for your hard work, Medacs Global Group will provide you with:

  • 25 days annual leave (in addition to 8 bank holidays), as we value work/life balance.
  • A discretionary car allowance
  • A professional but fun and sociable team environment working from our Cheshire office
  • Accredited learning opportunities through the apprenticeship levy.
  • Ongoing mentoring and training opportunities both face-to-face and through our e-learning system
  • Reward and recognition, as we hold events to celebrate high performers and long service.
  • A clear and achievable path for career progression to enable you to reach your full potential.
  • Life assurance cover.
  • Employee referral/refer-a-friend scheme.
  • Cycle to work scheme.

ABOUT US

Medacs Homecare is part of Medacs Global Group. We are a quality home care provider that designs and delivers domiciliary care, specialist home care and complex care services to elderly people, adults and children.

Governed by the CQC, we work with service users, their families and friends, local authorities, social services and case managers to create customised home care packages that promote independence, well-being, dignity and quality of life.

A comprehensive alternative to residential homes and care homes, our home care services are delivered by trained and experienced care workers and specialist support workers recruited in-house to ensure the quality of care is second to none.

We aim to create a working environment that is challenging, stimulating, rewarding and fulfilling. We value diversity and encourage equal opportunities for all. We think that's the best way to attract the kind of people we're looking for: people who are passionate, involved and committed to providing our employees and customers with the service they deserve.

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