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Community Reablement Team Leader - Basingstoke - HCC45850

£26,544 - £29,583 per annum


Closing date: 4 November 2020

The Role

We have an an exciting Team Leader opportunity to join the Hampshire County Council Reablement Team. The team provides Reablement in the community to frail and vulnerable Adults, primarily supporting hospital discharges within Hampshire. The team is an integrated team made up of the Community Response Team, Occupational Therapists and Sensory Officers. We are passionate about our Staff's professional development and there are great opportunities for various avenues of career progression across all our disciplines, which include the option of becoming a qualified practitioner.

What we are looking for:

  • Your responsibilities will be to ensure that referrals to the service are responded to in a timely and appropriate manner, assessment visits with service user's which include risk assessments, goal setting and up dating the service user's reablement plans are completed for all our CRA1's to follow.
  • You will complete reviews with service users using strength based approach to ensure any ongoing care need is met.
  • Line manage CRA 1's and CRA 2's to ensure staff meet levels of expected competence.
  • Team Leaders work in partnership with Occupational Therapists and Sensory Officers within their daily responsibilities.
  • The Reablement team work in partnership with our Health colleagues to help reduce the need for the service user to be admitted to hospital.
  • Provide Reablement by offering encouragement and guidance to maximize the independence and potential, by helping service user's to remain living in their own home.
  • As a Team Leader you are expected to work on a rolling roster, including AM's, PM's and weekend shifts. Service hour's are between 06:45-22:15, 365 days of the year.
  • Meet the travel requirements across the area and you will be paid travel from your office base.

In return, you will receive professional ongoing training, comprehensive induction and the full support of Managers, Occupational Therapists and Sensory Loss Officer's who will provide coaching and mentoring. We will also help you to gain a National Professional qualification and develop your career within Adults' Health and Care.

For further information, please click on the link The Reablement Service

Hampshire County Council can offer you:
Hampshire County Council recognises the outstanding contribution our staff make, so we offer a generous benefits package including;  

  • A minimum 25 days annual leave entitlement 
  • Access to Local Government Pension Scheme 
  • Interest free travel loans and discounts. 
  • Family friendly policies​​​​​​
Job Purpose:
  • To manage the Community Response Service in accordance to Hampshire County Council budgets, policies and procedures for their in house service, Care Quality Commission (CQC) standards and Community Response statements of purpose.
  • To undertake assessments of service suitability.
  • To create individualised Support Plans and out comes with Service users.
  • To assess and monitor capability and suitability of staff though supervision to undertake and deliver a quality service on behalf Hampshire County Council and to the residence of Hampshire.
  • To liaise with other health professionals and Service users’ families.
  • To partake in the development of the CRT service with in the boundaries of CRT and HCC.
Role Responsibilities:

Dealing with referrals

To receive and assess referrals for Community Response, ensure needs identified, meet business aims for suitability.
Working within the care management process visiting service users and assess their needs and agree social care reablement goals and outcomes in order to promote daily living skills and independence.
Liaise with care management and other professionals.
Liaise and co ordinate handover to other agencies
Participate in a duty system
To monitor and manage staff rostering, annual leave and attendance at work.
Continual development of the CRT service.
Working to CQC requirements.
Allocation of work to staff

Ensure work rosters are managed efficiently and effectively so that sufficient staff resources are allocated to meet service user needs within the 3 week county roster and that resources are deployed as efficiently as possible.
Delivering reablement

Working within the care management process to visit service users to re assess their Support Plan and outcomes, undertaking on going risk assessments.
Ensure care practice is monitored through working supervisions.
Coaching/mentoring of practice in the workplace with Community Response Assistants
Maintaining Knowledge Base

Reading, researching, maintaining knowledge and skills on care practice and care management practice, departmental policies, national developments and knowledge of local geography, and agencies so that service delivery is effective.
Management Information

Monitor timesheets, mileage claims, care packages, risks, absents from work and report to Team Managers providing statistical information to demonstrate whether the service is meeting agreed targets and is being managed effectively.
Corporate and statutory initiatives – equalities/health & safety/e-government/sustainability

Carry out risk assessments for Community Response Assistants e.g. moving and handling, lone working, environmental safety. Ensure the service is accessible to all service users on an equal basis.

Role Requirements:
  • NVQ 2 or 3 in Health and Social Care
  • Have supervision or management experience of working within the delivery of care services
  • Can demonstrate the ability to deliver social care reablement to service users
  • Ability to motivate staff, developing skills and identifying training needs
  • Ability to communicate and present clearly, both orally and in writing
  • Ability to work in an organised manner, under pressure and within a critical time frame
  • Ability to plan and manage complex staff rosters and work with IT systems
  • Ability to meet the travel requirements of the role
  • Ability to work and manage staff within the department's Health and Safety policy
  • Ability to make decisions, negotiate and manage customer relations
  • Ability to manage self, work under pressure and work to deadlines whilst retaining a positive attitude
  • Awareness of the issues involved in change management
  • Evidence of commitment to equal opportunities and carer / user involvement in the service development
Working Conditions:
  • Manual Handling people/objects 15kg+, as a weekly requirement
  • Display Screen Equipment user
  • Working with vulnerable adults
  • Participating in direct personal care
  • Lone Working
  • Wearing Personal Protective Equipment
  • Use of own vehicle for work purposes
  • Ability to meet the travel requirements of the role whilst working in a community based setting
Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact details for an informal discussion:

Please contact Dawn Stone, Reablement Recruitment Co-ordinator at dawn.stone3@hants.gov.uk or telephone 07793 759049

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.