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Customer Service Representative

Salary:
£18,137 to £30,000 per year , OTE 30000
Location:
Rosemount
Company:
Red Dot Recruitment UK Limited

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Customer Service Representative

WFH - WorkfromHome

Derry

Full Time - Fully Flexible

Salary £18,137+ Bonus

Work from home as a Full Time Customer Service Representative for one of the leadingentertainments and communications company. Working from home can beextremely advantageous during these uncertain times.

The Role:

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You will join our inbound customer service team, who are the first point of contact for our customers

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Every day will be different, but you will always be the friendly voice that welcomes and supports our customers, talking them through our different products and any details about their account

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You'll speak to a variety of different customers, who will be asking you a range of questions. A good majority of the calls we receive are in relation to a customer's bills- so having experience in something like billing or collections would be great, but not essential

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Excellent skills with the ability to empathise and understand our customers.

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A love for problem solving.

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A passion for delivering outstanding service

The Benefits:

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Free TV, Home phone & Broadband

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Excellent target bonus earnings

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Company pension plan

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Company healthcare plan

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IREFER scheme - £500 for every referral you make when employed with us

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Free Gym Membership

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Access to hundreds of high street discounts

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Access to complete NVQ's / Degree's

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29 days holidays

WFH Requirements:

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You must have a broadband connection speed that is 5Mb or above

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You must have a desk and appropriate chair.

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Internet connection will need to be a wired connection

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Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

Apply for this job

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