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Inbound Customer Service

Salary:
£18,137 to £30,000 per year , + Bonus
Location:
Rosemount
Company:
Red Dot Recruitment UK Limited

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Inbound CustomerService

Full Time - Fully Flex

Salary £18,137+ Bonus

Derry- Remote Workers

The Role:You'll join our inbound customer service team, who are the first point of contact for our customers.

Every day will be different, but you will always be the friendly voice that welcomes and supports our customers, talking them through our different products and any details about their account.

You'll speak to a variety of different customers, who will be asking you a range of questions.

A good majority of the calls we receive are technical related calls regarding their services so you will need to be patient with our customers during these times.

You will be involved in handling complaints so having experience in objection handling is needed as you will need to understand why our customers are unhappy but also demonstrate why you are the right person to take care of them.

The Benefits:

- Free TV, Home phone & Broadband

- Excellent target bonus earnings

- CompanyPension plan

- Company healthcare plan

- IREFER scheme - £500 for every referral you make when employed with us

- Free Gym Membership

- Access to hundreds of high street discounts

- Access to complete NVQ's / Degree's

- 29 days holidays

Working from Home:You must have a broadband connection speed that is 5Mb or above,youmust have a desk and appropriate chair.Internet connection will need to be a wiredconnection.

Applynow to build an amazing career and be part of a brilliant team.

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