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Quality Assurance Domestic Heating Engineer

£37,000 per annum Employee Benefits Scheme
North London
Swale Heating


Domestic Installations Quality Assurance EngineerDue to expansion, we are currently recruiting for an Installations Quality Assurance Engineer to be field based in the North London and Anglia areas. As a suitable candidate for the role you must have all the essential gas qualifications, excellent coaching skills and have a clear focus on the quality of your work.
Benefits: We offer a competitive salary and benefits which includes company vehicle, fuel card, pension, 20 days annual leave increasing to 25 with length of service, holiday buy and sell scheme, long service award, paid leave for volunteering, employee discount shopping/travel/cinema scheme,and employee wellbeing programmes. We also provide a challenging yet rewarding work environment with opportunities for career development.
Job Details:45 Hours per week, Monday to Friday 8:00am to 5:30pmField based in and around North London and Anglia areasPlease apply online directly to our website, however if you require further information on the position, please contact the recruitment team on 01795 513999.Purpose of the Role:You will be responsible for the field-based quality audits that we carry out. Ensuring good working practice and gas regulations are being followed by all our staff. You will need to work closely with the Head of Technical Service and Installation Field Managers to ensure we audit all engineers on a pre-planned rota and action any issues arising.
This system of work is based on the sound principles of a good Health and Safety Policy, gas safety installation and use regulations and the gas safety unsafe situation procedure, thus ensuring that the service the Company provides continues to meet the ever demanding and changing requirements of our clients and their customers.
Essential Qualifications: •CCN1•CPA1 •CKR1•HTR1•CENWAT•Energy Efficiency•Full UK Driving Licence
Experience required:•6 – 8 year’s field experience carrying out heating installations •Experienced in gas auditing•Demonstrable customer care skills, handling both technical and non-technical issues•Leadership skills including coaching and counselling team members•The ability to deliver technical training material or presentations•Knowledge of Oil, Renewable Technology, Solid Fuel and Electrics. (Qualifications preferred)
Key tasks:•Carry out work in progress inspection audits on all field staff•Carry out post inspection audits•Assess competency of engineers in the field •Identify Training needs of those audits that highlight deficiencies•Occasionally required to follow up on customer complaints and third-party audit failings•Maintain the standard of best practice in the field•Provide information in relation to investigations•Provide on-site training for operatives whilst carrying out audits•Issue and record corrective action identified in the audit•Occasionally act as a “buddy” to new engineers to gas•Manage your own work load and reporting to ensure KPI figures are met•Work with the SHEQ Team to ensure audit reporting is completed and up to date•Being a mentor to any apprentice or trainee•Liaise with SHE Manager regarding PPE checking at audit checks•Ensure engineers are working within the Health and Safety Plan•Report to the SHE Manager and act upon any weakness in safe job procedures, as revealed by health and safety risk assessments and observations
Behavioural Competencies:•Customer Focus•Quality Orientation•Communications•Safety Awareness•Maintaining work standards•Continuous Improvement

Please note, CV’s are viewed on receipt. Therefore, we reserve the right to close or extend this position depending on application numbers.Swale Heating Ltd is an equal opportunities employer and positively welcomes applications from every section of the community.

This job was originally posted as www.totaljobs.com/job/91059948