This role sees you in at the heart of the company in the Tech Team working across pre-sales, design and support with your number one objective being making sure customers are very happy throughout their experience with us.
Who are we?
Techex solves problems for world-class businesses and broadcasters, partnering with emerging technology companies who are challenging the way IP is used to move and manage video.
We treat our customers as long-term partners and our value is created through our understanding of their complex problems and the application of our competences and technology to address them. We are focused on the convergence of video and IP and are extremely selective about the technology companies we work with. We expect the people in our team to be intimate with our competencies, passionate about the technology we work with and masters of detail.
Techex has been at the front of the network and video convergence for over a decade. Compression, networking, Linux and virtualisation is in our blood and over the next decade we intend to lead the adoption of new workflows, SDN and virtualised microservices within broadcast.
What are we looking for?
Someone whose top priority is helping customers, ensuring that their needs, questions and problems are documented, met and resolved while exceeding their expectations. The candidate will enjoy working within the wider team to get the right information in the right hands, ensuring the customer is happy and keeping information flowing in the company by consistently using the ticketing system.
Applicants may have, or be studying for, a technical degree and have a technical background in video/broadcast and a strong understanding of networking. Self-motivation is an essential skill and a successful candidate may be meeting or talking with clients and suppliers on a daily basis so must have good communication and interpersonal skills.
The role outline:
If you've got some or all of the following, it would be a great help:
This is a great opportunity for a graduate who is passionate about broadcasting, so in addition to a strong academic record, you will need evidence that you have a keen interest in media technologies. During your time with us, you will develop an excellent theoretical and practical understanding of operational and technical systems and equipment, in addition to their use in the fast-moving broadcasting industry. You will work at the heart of technology with our industry partners and have unrivalled opportunities to develop yourself and progress within our high performing team.
The number of jobs in each salary range for all: