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Performance Improvement Analyst

Location: Chiswick
Company: QVC
Hours: Full time
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Here at QVC we are looking for a Performance Improvement Analyst to join our QVC International Quality Assurance & Inbound Logistics Performance Analytics team, reporting to our QA & IBL Performance Manager. This role can be based at either of our UK Knowsley or Chiswick Business Park sites and Krakow, Poland.

This is a full time contract working Monday – Friday 09:00 – 17:00 with scope for flexibility, primarily based working from home.

As one of four analysts in our International markets and linking in with our US team you will need to work globally, with an open mindset. You will be responsible for data analysis and reporting for the QA and Inbound Logistics teams. You will be required to assess current reporting, review what we have in the pipeline and support stakeholders by creating actionable reporting. Stakeholder engagement is essential along with effective communication and project management skills. The successful candidate will have a passion to build strong relationships with stakeholders, understand how the department supports reporting in the wider QA & IBL Performance function and create visual and interactive reporting.

The following experience is required for the role:

  • Strong analytic skills
  • Tableau and SQL

The following would be an advantage:

  • Supply Chain or QA experience
  • Green belt lean six sigma

In this role you are able to take unstructured data and transform it into easy to read actions for improvements. The role is very diverse, working with different functions and different processes. It is creative with a lot of opportunity to create impactful visualisations, support process change and drive the business forward. European travel may be required once a year

If this sounds like the next move for you then we look forward to receiving your application!

About Qurate Retail Group

Qurate Retail Group comprises seven leading retail brands — QVC, HSN, zulily, Ballard Designs, Frontgate, Garnet Hill, and Grandin Road — all dedicated to providing a ‘third way to shop,’ beyond transactional ecommerce or traditional brick-and-mortar stores. Globally, Qurate Retail Group is #1 in video commerce, reaching approximately 370 million homes worldwide via 16 television networks and multiple ecommerce sites, social pages, mobile apps, print catalogs, and in-store destinations. Qurate Retail Group is #3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). Qurate Retail Group combines the best of retail, media and social to curate products, experiences, conversations and communities for millions of highly discerning shoppers -- bringing joy, inspiration and humanity to shopping. Qurate Retail Group also curates large audiences, across multiple platforms, for thousands of brand vendors. Headquartered in West Chester, Pa., Qurate Retail Group has 27,000 team members in the U.S., the U.K., Germany, Japan, Italy, France, Poland and China. For more information, visit Qurate Retail, Inc. (NASDAQ: QRTEA, QRTEB) includes the Qurate Retail Group portfolio of brands as well as other minority investments.


As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at for assistance.

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