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Global Product Pre-Shipment Inspection Manager (PSFGA)

Location: Knowsley Industrial Park
Company: QVC
Hours: Full time
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We have an exciting opportunity here at QVC, to make a difference and positively influence our operation. We are looking for a Global Product Pre-Shipment Inspection Manager (PSFGA) to join our Global QA and Inbound Logistics Function based in any of our QVC UK, Germany or Italy markets. Reporting to our Director of Global Factory Management.

In this role you will lead an established global team, ensuring a robust factory product inspection programme is in place for all the markets. The programme must support the business needs and growth whilst complying with QA risk assessment. You will bring fresh and solution thinking, creating a robust strategy. Living our guiding Principles, you will Be Brave, taking risks to Drive Progress and Do What’s Right by taking accountability for decision making. Interacting with other functions and the vendors effective communication is essential.

Some of your main responsibilities will include but won't be limited to:

• Develop / implement operational plans globally to achieve business objectives

• Manage 3rd party inspection company to SOP’s and service level

• Greater focus on stakeholder management and how this can contribute to the Pre-Shipment Inspections strategy: produce roadmaps that supports the engagement and roll out of her

business initiatives with stakeholders.

• Strengthen the business relation between PSFG/Vendors/QA in US and EU.

• Partner with the operational team to measure low performer vendors’ metric.

• To recruit, develop, motivate and coach employees to meet Qurate Retail Group expectations, identifying and encouraging individual personal development ensuring that all direct reports

receive structured personal development targeted at identified skills and performance gaps.

• Coach and develop direct reports to directly engage with stakeholders in markets to promote and advocate for PSFGA value added and strategic relevance within the global QA approach.

The following experience is required for the role:

Previous experience in Retail/Consumer Product/ Manufacturing sector

Consumer product operation environment, ie. Inbound, Shipping, QA, Product Inspection, Vendor Management

Extensive experience in leading a diverse team

Great Stakeholder Management

In addition to the above, the following knowledge and hands-on experience would be an advantage:

ISO 9000 Auditing

Lean Six Sigma

QA/QC (certificates or experience)

In this role you will be empowered with the opportunity to make a difference, working with a Global team and our HSN & Zulily brands. Success is achieved in products that our customers love, and you can make a difference with product customer feedback.

This role provides the opportunity to grow and there is a clear career path within any of the IB&QA functions.

If this sounds like the next move for you then we look forward to receiving your application!

About QVC, Inc

QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit to learn more.

QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce,#3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.


As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at for assistance.

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