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Product/UX Designer (Mid-Senior)

45,685 P.A. ?
Location: Cambridge
Company: Red Gate Software
Hours: Full time
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About The Role:

Design is core to product development at Redgate’s and plays a critical role in the growth and success of the company. We apply the practices of research and design to discover customer needs, identify opportunities, explore and test new product ideas and deliver Ingeniously Simple solutions our customers love.

Design is recognised as a key differentiator, where it enables the business to solve complex technology problems for the worlds data professionals by designing simple, intuitive and innovative products; developing the technologies and solutions to solve tomorrow’s problems.

Designers at Redgate are embedded in cross-functional, customer-oriented product teams. Day-to-day they work closely with Product Managers, Technical Leads and Software Engineers to better understand our customers’ problems and the application of Design Thinking to explore and validate new solutions.

We are looking for experienced Product/UX Designers to support the growing needs of our Product Division. The ideal candidate is someone who can connect product strategy to product execution, enjoys solving tough user-software problems and can drive a creative, collaborative and customer-centric approach to product development.

As a Product Designer at Redgate you will:

Drive and support a regular cadence of customer contact that brings the whole team closer to its customers; building a shared understanding of users, their motivations, goals and needs.
Utilise more strategic (generative) research methods to explore, define and scope the specifics around the problem(s) to be solved, in the pursuit of a given strategic initiative.
Work closely with peers in Product Management, Technical Leadership and the wider engineering team to ensure there is a strong design perspective factoring into product decisions.
Be comfortable working across broader timelines/horizons to explore and validate new ideas/concepts; eventually breaking these down into smaller, releasable slices of customer value.
Explore potential solutions (to a given problem) in collaboration with the wider product team; seeking fast and frequent user feedback through the creation of low-fidelity prototypes.
Use a combination of qualitative and quantitative research methods to better understand user behaviour, make informed product decisions and regularly measure the impact of our work.
Supports the more immediate design needs of the product teams; crafting workflows, interfaces and interactions to address the new and evolving needs of our users.
Refine and improve the usability, usage and engagement of existing solutions through frequent rounds of user testing, measurement, data analysis and product iteration.
Actively contribute to the continuous improvement of the design practice; as well as the growth and development needs of peers across the design function (including mentoring as appropriate).

Successful candidates for this role will have:

Experience of working in a similar Product Design (digital) or User Experience (UX) role in an Agile setting.
A strong and passionate advocate for users and their needs; with the ability to champion product quality and experience design.
A good understanding of research methods and discovery practices required to identify customer problems and validate/test ideas and solutions.
A good understanding of Lean/Lean UX and optimising research and design effort around frequent learning and rapid experimentation.
A pragmatic approach to their design work, knowing where and when to focus their efforts for customer and business impact.
The ability to connect business goals and product strategy to product decisions (commercial awareness); balancing business and user needs.
Experience of working in a highly collaborative, cross-functional team environment, where they have regularly facilitated workshops and design activities.
The desire to continually learn, experiment and develop their skill set (both hard and soft skills) to grow and evolve as a designer.
The ability to be comfortable with and embrace ambiguity.
An inclusive, open and transparent approach to their research and design work.
Experience of being a team player and someone who acts in the best interests of the user, business and team before themselves.
A genuine passion for new technology, with the ability to work across a range of platforms, mediums and interaction paradigms.

It would be desirable if you have familiarity/experience of working within a more complex technical domain/industry, but this is by not essential for the role.

In return we’ll offer you:

Redgate is committed to supporting remote working throughout 2021 for all of our people, including new people who join us. We’re also aiming to accommodate COVID-safe office-based working for people who prefer to work this way when and where we can. Understanding how we can evolve our ways of work to offer flexibility and the benefits of both worlds after the pandemic is over is a key company goal for 2021.
You’ll work about 40 hours a week, with flexible work time.
We dedicate Friday afternoons to personal development, community and innovation.
We invest heavily in individuals’ growth and development needs, with regular training, conference opportunities and mentoring options as standard.
Take a look at the full benefits package.

Redgate are happy to fully fund all fees and charges related to the successful applicant obtaining a Skilled Worker Visa if needed. We will also assist with both the financial costs and logistics of your move to the UK.

At Redgate we recruit on a rolling basis, which means we carry on recruiting until we find the right person for the role. We tend to compare individuals to the role specification rather than to each other.

Apply for the role by clicking the button below. We’d like to see a portfolio from all applicants, so please ensure that you attach your portfolio when submitting your application or include a link on your CV/covering letter.

Or, if you have any questions about the role and would like to know more, get in touch with Matt Godfrey our Head of Product Design.
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