We have a Level 1 support role to join a team providing telephone support on a range of desktop and cloud based products such as Windows Server, MS Office O365, Sharepoint Online and some public cloud (AWS or Azure).
NOTE: PLEASE DO NOT APPLY FOR THIS ROLE UNLESS YOU HAVE THE FOLLOWING SKILLS AND EXPERIENCE, AS OUR CLIENT WILL NOT CONSIDER YOU:
Our client is a fast-growing, dynamic organisation which, year on year, has experienced superb growth - currently their turnover is in the millions.
They are progressive, vibrant and have a very positive and close-knit staff culture, which rewards high quality work and team member loyalty. The client offers very exciting solutions in a managed services capacity, including Data Protection and Data Securitisation, and some public cloud services. (Main services include: DRaaS / DR as a service, IaaS / Infrastructure as a Service, BaaS / Back-up as a Service, Software Services).
They offer great training and ongoing support - comprehensive training in relevant technical areas such as Disaster Recovery, Networking and Software Solutions will be provided for the right candidate. In addition, career progression is something they heavily invest in.
as well as career progression in a fast-paced environment.
As a result of sustained business growth, our client seeks 3 additional team members in their UK to provide 1st line support to their clients and partners - who regard them in very high esteem.
About the Role
You will join a vibrant and progressive team who enjoy regular outings, and your duties will include:
Essential Experience / Skills
Some knowledge or understanding of some of the following technologies would accelerate your application.