Job Title: Digital Business Analyst
Business Unit: Group Personal (Digital)
Basic Salary: £39,000 - £58,000 per annum DOE
Contract Type: 9-12 months Fixed Term full time
Disrupt the status quo. It’s a simple statement that tells you everything about our ambition. It’s about thinking what money could be, instead of what it’s always been. Thinking this way gives us so many opportunities to make our customers happier. We’re not like other banks – and we want you to help us be even more exceptional.
We're looking for an experienced Digital Analyst to join our personal distributions team. This is an exciting and dynamic role where you'll be responsible for identify business requirements, documenting and communicate these clearly and accurately for the implementation of new developments and enhancements for our customer journeys.
You'll be highly motivated and work through solutions with the digital delivery teams to complex problems, through a forensic approach to data and robust requirement generation. You'll be working on process design where you'd be accountable for the creation and implementation of the business processes to capture customer interactions journeys and communication. You'll have excellent relationship building skills with the ability ensure solutions are delivered adhering to digital processes, standards and guidelines.
Day to day you'll be responsible for...
To be successful you’ll need to bring...
RED HOT Rewards
Inclusion at Virgin Money
Inclusion is at the heart of everything we do here at Virgin Money. It’s good for you, it’s good for us and it’s amazing for our customers. We know that great minds don’t think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We’d love to hear from you so get in touch with our friendly team at firstname.lastname@example.org or HRUKRecruitment@cybg.com
Point to note…
At the minute, depending on which team you are joining, lots of us are working from home. This is something that may change over time, and if so, we will come together in one of our hub locations, giving you the chance to meet your new colleagues in person. We will of course, make sure you have the IT equipment to access our systems and to interact digitally with your new team and colleagues, but we thought it best to let you know this in advance, so you can make sure you are set up to work safely and productively. If you have any questions on this let us know!
Now the legal bit…
If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.