Salary: Band 4 - £18,948 - £20,159 pro rata (£9,474 - £10,079 p.a.)
18.5 hours per week (Monday - Friday afternoons)
Portsmouth City Council
At Portsmouth City Council we're all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.
With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority's main goal is to ensure the best care and development of all those within the city. From customer service to Multi-million pound projects, our residents are at the heart of everything we do.
Your New Role
The overall purpose of Sheltered Housing is to provide the right accommodation and support when needed.
Sheltered Housing is purpose built accommodation offering support and security for older persons. In Sheltered Housing we promote independent living for residents but with the knowledge that someone is always on hand to give support and to be available to help in an emergency. Residents have their own tenancy agreement with Portsmouth City Council; therefore residents are able to live independently in their own accommodation but with some support available as needed. There are communal areas in the sheltered scheme in which residents can meet and enjoy some social activities.
You will be working in a Portsmouth City Council Category 2 Sheltered Housing Scheme. These schemes are located in Leigh Park, Crookhorn and Wecock Farm. The current vacancy is at Lyndhurst House in Leigh Park although you must be prepared to work in any Category 2 sheltered scheme as required.
As a Support Assistant, you will provide residents with day to day housing related support according to need in order to help residents maintain independence in their home. This for example may involve domestic help or personal reassurance. Where support is needed, you will arrange for property repairs and liaise with Care Agencies, Social Workers, GPs, chemists and families of residents. You will be expected to deal with any emergencies. On occasions, this will involve assisting some frailer residents with personal care issues.
You will spend time with residents to understand their support needs, documenting your learning on residents' support plans as well as updating residents' records at the time as appropriate. Some activities, for example, the selling of laundry tokens, will require you to handle and account for cash collected from the residents.
You will be part of a small team under the supervision of the Scheme Manager. There will be periods of time when you are working alone in the scheme. Part of your duties will be to assist the Scheme Manager with ensuring the security of the building and the carrying out of various health and safety checks.
You will be working each day from Monday to Friday (excluding Bank Holidays), with regular afternoon shifts amounting to 18.5 hours per week. You will be expected to work flexibly to meet the demands of the service and to cover leave and other staff absence to ensure the delivery of the sheltered housing service
Who is the person?
You need to:
What you'll get in return
As well as highly competitive pay you'll receive all the benefits of working within a local authority organisation, which ranges from flexible working hours to a fantastic pension which allows you the opportunity to pay in more for that greater return. We wish to support all our staffs development throughout, if that’s progression planning or involvement within the on the job apprenticeship scheme we will work together to drive your career. For those with families we have child care benefits as well as discounts with local businesses which can be enjoyed by all.
When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience. This is really important or you are likely not to be shortlisted. The full job profile is attached.