|Salary:||10400 - 10400|
Astec are proud to provide opportunities for the next generation of IT professionals through apprenticeships. Over the years we have nurtured a number of highly skilled and accomplished apprentices into our technical teams and you could be next.
As a Gold Microsoft Partner, our team train to work with the latest cloud first technology, helping our customers build modern businesses, charities & schools to succeed.
As an apprentice you’ll receive all of the qualifications required of the role, with the opportunity to progress on completion of your apprenticeship.
We are now looking to recruit a Helpdesk Apprentice and you could be just the person we’re looking for.
A bit about you…
You are a motivated, focused, organised individual with a hunger and passion for all things technology.
You take in pride in what you do and want a chance to prove that you can be the best.
You love dealing with people and solving problems.
You are a great communicator.
You are confident in your abilities, but you are a team player.
You are logical with an attention to detail.
You thrive when working under pressure.
You want to grow and are motivated to always learn more.
You will be the sort of person who is relentless in the pursuit of delivering more than is expected with exceptional quality.
Is this you?
Then read on …
Helpdesk Apprentice Role:
This is an apprenticeship opportunity, for people aged over 16, under the National Apprenticeship Scheme leading to Microsoft Desktop Support Engineer qualification.
It is approximately a 1 year programme with a combination of distance and on the job learning. In this role you will get paid while you learn!
The working part of the role will include:
This means that as your knowledge and experience grows, you will be expected to:
You will be given full support in the role and a future development programme beyond the initial apprenticeship towards more senior, specialist technical roles.
Desired skills and personal qualities:
We are typically looking for applicants with qualifications to A-level standard or equivalent.
Essential skills / experience include:
A full UK driving licence would be an advantage but not essential (we appreciate that you might not yet be old enough or had an opportunity to learn and pass a driving test yet).
We’re not looking for a 9.00 to 5.00 mentality. Although a lot of what we do is around standard office hours, there is often the need to work to suit our customers which could mean out of hours cover and project work.
You will be someone who is prepared to go the extra mile and always do what is needed to deliver the very best service.
40hrs a week. 8:30am - 5:30pm, Monday - Friday
Successful completion of the apprenticeship and a high standard of performance during the programme will potentially lead to an offer of employment as a qualified Helpdesk Technician within our support department.
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.
To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
The number of jobs in each salary range for all: