Napier’s mission is to become the recognized leader in ‘Intelligent Compliance’ software for all regulated industries. We will achieve this through delivery of a best in class AML solution. Napier is currently Great Place To Work 2020 certified and has been ranked #4 Best Workplace in Tech (small organisations) 2020.
Napier is a holistic anti-money laundering (AML) compliance technology provider. Our products, trusted by the worlds leading data providers, transforms AML and trade compliance from mandatory duty to competitive edge. We use deep industry knowledge and cutting-edge technologies such as artificial intelligence and machine learning to help businesses detect suspicious behaviours and fight financial crime.
Napier is looking for a junior IT Systems Administrator to join the internal IT team. Working with both our internal team and our external IT partner you will be assisting with keeping our internal IT systems running, dealing with service tickets for internal staff and supporting and monitoring the joiners and leavers process.
Qualities and Attitude
Personable, will have frequent dealings with internal staff and external suppliers
Enthusiastic, with a willingness to learn and develop
Persistence with good problem solving skills
Skills / Competencies / Experience
Windows and/or Mac platforms
Atlassian Product Suite administrator
Service-desk tools (e.g. Service Now) and experience working in a ticket-based environment
Providing IT support remotely (Teams, phone, shared-screen)