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Communications Lead EMEA

Location: London
Company: Qualtrics
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The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can't imagine living without.
Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.
We believe every interaction is an opportunity. Are we yours?
The Challenge
Qualtrics is seeking a Senior Manager, Corporate Communications to join its Corporate Communications team. This role will include financial communications, M&A communications and issues management, as well as proactive PR and storytelling around our culture and values.
The ideal candidate will have prior corporate communications experience, including financial communications and crisis communications at a public company. This person will also have a passion for finding and pitching stories about what makes Qualtrics unique, including our people and culture.
Expectations for Success
In this role, you will partner with our HR, DEI and Customer Marketing teams to uncover new and inspiring stories and use data to drive results. This person will work closely with colleagues across the comms team and drive the strategy for how we use customers to land high-profile business and technology press coverage.
The ideal candidate thrives in a fast paced environment and can be both strategic and scrappy, depending on what the situation calls for. You should be passionate about understanding the biggest challenges our customers across industries face and take the time to draw out how Qualtrics is helping them deliver breakthrough experiences for their customer, employees and brands.
Responsibilities:
- Develop PR programs and develop narratives to spotlight our people, culture and values
- Lead executive communications for our Chief People Officer and Head of DEI
- Manage quarterly earnings, M&A and financial communications
- Liaise with Qualtrics' government affairs/policy team and our head of CSR
- Lead communications around critical issues
- Help drive thought leadership efforts, including using Qualtrics' research as well as content creation for bylined articles and blogs
Qualifications & Requirements
- Minimum of 12 years communications experience, both in house and agency
- Prior customer PR experience
- Experience working with high-level executives responsible for advanced technologies
- Experience negotiating the content of press releases and media strategies with external organizations such as customers and partners
- Bachelor's degree
Preferred Qualifications
- Portfolio of work demonstrating the ability to tell complex technology stories in a simple, relatable way
- Demonstrated success placing stories with high-profile business and technology media outlets
- Current experience managing media relationships, and a network of media contacts
- Experience representing high-profile companies in fast-paced, complex environments
Qualtrics is an Equal Opportunity employer. Individuals seeking employment at Qualtrics are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
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