Security Hotel Manager
At G4S, we are continuing to play our part in supporting the government in tackling the COVID-19 pandemic.
The requirement for safety and security is needed right now, so we’re looking to recruit experienced Security Managers to join our team to protect and facilitate essential COVID-19 services.
The Security Hotel Manager will be responsible for monitoring the security operations at the Managed Quarantine Hotel. To implement security policies, regulations, testing and MQS Standard Operating Procedures you will make sure the environment is safe for employees, guests and other staff along with managing, supervising and assisting the team where necessary on a very fluid and dynamic evolving project.
It’s important work, and as things keep developing, every day will be different. Working directly with the public, you’ll be providing a consistent service, with day-to-day responsibilities such as:
Overall responsibility for the day to day operations at the Hotel
The safety, security and service of the site, employees, guests, and property
Responsible for the workforce management of the G4S security personnel employed at the Quarantine Hotel. This includes ownership of scheduling, operational compliance, recruitment, coordination of disciplinary procedures, absence management and Training
Develop and maintain accurate Assignment Instructions, Operational Processes, Procedures and Risk Assessments
Administration of the various software packages relating to site systems used by the security and administration team
Daily/ Weekly/ Monthly reporting to G4S and MQS in line with the agreed reporting statistics and format
Ensure that all policies and procedures in place are compliant with legislative requirements and kept up to date
Ensure the security team understands and remains compliant with all aspects of Health & Safety procedures and use of PPE in a COVID environment.
Drive the highest standards in customer service and the provision of security
Maintain professional relationships and gain trust with all relevant MQS project and Hotel stakeholders.
Skills and Abilities
Excellent customer service
Demonstrable planning and organisational skills
Smart in appearance
A ‘can do’ attitude
Flexible and reliable approach to work
A valid SIA licence
Effective communication skills verbal and written
Managing violence and aggression, de-escalation and assault avoidance
Attention to detail and alert to any changes that may indicate an increased security risk or unusual situation
Previous Management or Supervisory experience
Experience using relevant technology and equipment
Experience in reporting and emergency response planning
Excellent knowledge of security procedures
Desirable: Experience of managing large diverse workforces
If you have strong customer service skills, security experience and hold your SIA licence, then you can do this! You will just need to complete the following application form, and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process is currently being conducted remotely, including a video interview and screening to BS7858 standards.
The number of jobs in each salary range for all: