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Application Support Analyst (Hybrid Working)

35,164 P.A. ?
Location: Wotton-Under-Edge
Company: Renishaw
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If implementing and supporting ERP or CRM packages is your thing, please read on. Over the next few years, we have an ambitious program to replace and extend the ERP packages used across the Renishaw group with Microsoft Dynamics 365. If you have experience in working on the IT side of any leading ERP package, we are interested in talking to you.


  • To assist with the support, development and deployment of IT systems used by the business units within the Renishaw Group, both in the UK and overseas. This currently includes the SyteLine Manufacturing, Sage ERP 1000 and Sage CRM packages along with associated software and in-house developed applications.
  • Working closely with staff at all levels and in many areas of the business in order to provide appropriate and cost-effective IT solutions that satisfy the business requirements.
  • Multiple elements of the systems development lifecycle including requirements analysis, systems analysis, package selection and configuration, systems design, software development, testing, implementation and support.

Key requirements

  • University degree or equivalent qualification
  • Experience working in an IT department or a technical role on an IT implementation project

Desirable requirements

  • Experience of ERP/ CRM systems support
  • Systems implementation and analysis skills
  • SQL / Azure SQL knowledge
  • Exposure to Microsoft development tools
  • Skills in Microsoft reporting technologies

Person specification

We are looking for self-motivated individuals to join an experienced team. You should have good communication skills, a willingness to learn, and the ability to solve problems in pressure situations.

Opportunities for career development and training

Training will be provided to supplement your existing experience as required to effectively carry out the job role. This will cover both technical skills and personal development. The training may take the form of on-the-job training by peers, attendance of internal training courses, and/or attendance of external training courses.

Career progression within the Business Systems department from Analyst/Programmer is an established path to Senior Analyst/Programmer, which could realistically be achieved in 2 to 3 years, depending on experience and competence.


When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. We also offer a benefits package that's highly desirable; including a 9% non-contributory pension, discretionary annual bonus, subsidised onsite restaurants and coffee shops, free parking, car sharing scheme and 24 hour fitness centres.

We also want to promote a healthy work-life balance as much as possible, so we have introduced a Homeworking policy which allows for a combination of home and office based working depending on the nature of your role. We also offer a variable working programme, 25 days holiday plus bank holidays, Life Assurance Policy of 4 times annual salary, enhanced maternity pay subject to qualifying criteria, the option to join BUPA Renishaw health trust after 1 years service and an Employee Assistance Programme for employees and family.

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