To carry out duties in compliance with Mitie Technical Facilities Management Ltd Policies and Procedures.
To adhere to and promote Mitie’s values and behaviours.
To perform tasks in a professional manner to a suitable standard to meet both Client and Mitie expectations.
Proactively manage H&S, ensuring all company policies, processes and procedures are adhered to.
Ensure that all Statutory and Legislative requirements are achieved/adhered to for the sites.
Provide operational support, information and reports as requested by Line Manager.
Escalate to Line Manager early warning of defects
Provide cover for other engineers when required.
Undertake routine PPM tasks in accordance with the SFG20 framework.
To complete 25% of PPM weekly and 100% in month.
To complete reactive maintenance in line with contract SLA.
Repair leaks, remove blockages to urinals, toilets, foul & rainwater drainage systems. Repairs to all types of sanitaryware. Repairs to pipework & valves etc. Undertake small installation works.
Undertake repairs to mechanical/heating plant.
Undertake small electrical repairs such as lamp replacement.
Ensure breached reactive works & quoted works are dealt with immediately.
Complete Work Record Sheets and certification as necessary.
All jobs to be logged and status updated via PDA with supporting comments.
To undertake escort duties of sub-contractors where required.
To issue Permit to Work as required.
To attend site meetings & training.
Procure materials and equipment to carry out works.
Ensure the clients premises are maintained to the highest standard by taking a proactive approach to repairs.
Be available to carry out necessary works outside normal hours with additional remuneration.
To be part of a callout rota with additional remuneration.
Ensure that all company issued equipment is kept in excellent condition. (Vehicle, Ladders, Tools, PPE, Equipment)
To ensure Mitie’s and the client’s operational procedures are adhered to at all times.
Maintain regular contact with customers to ensure continued satisfaction, creating positive relationships, identifying potential problems early and giving the necessary management discretion and support to put them back on track.
Identification & reporting of health & safety risks. Target of reporting 1 hazard per month.
Adapting to current and new technology to support your role and service delivery.
Supporting project teams as and when required.
Assisting and supporting learning and development of new starters / apprentices as and when required