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Warehouse Operations Manager, UK

Salary:
34,176 P.A. ?
Location: Glasgow
Company: Fancy
Hours: Full time
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Fancy is Europe’s largest on demand delivery solution for groceries. Hyper local dark stores act as micro-fulfilment centers, allowing us to deliver thousands of products straight to your door, in under 30 minutes, for local store prices! Whether it’s a full grocery shop, a late night craving or a last minute need - whatever you fancy; Fancy has you covered. Quick commerce (q-commerce) is being referred to as the next generation of e-commerce and the dark-stores model is currently exploding across Europe as a result of existing macro trends such as consumers’ growing demand for more instant and convenient options. Whilst the 2020 pandemic has accelerated the trends, the new consumer behaviour is here to stay. Launched in January 2020, Fancy now covers 8 cities across the UK and we’re taking the learnings from these cities and our phenomenal customer base to accelerate growth and coverage rapidly. Fancy’s international rollout is underway with launches planned across Europe this summer. Soon we will be delivering everything you need, wherever you might need it. Fancy disrupting the grocery industry? Keep reading!

Role

As Warehouse Operations Manager, you'll be undertaking a unique opportunity to directly impact on the success of Fancy, and how we meet our commitment to grocery delivery excellence in the UK. Supporting the UK General Manager, we are looking for somebody to jump straight into both building scalable and efficient processes, always keeping an eye on the data being presented - covering the handover from the Supply Chain & Logistics to handing over the order to one of our drivers.

This role calls for a combination of exceptional operational thinking and execution, strong communication and stakeholder management skills as well as a drive for solid execution and creative problem solving. As Fancy is such a new business, we are looking for a hugely flexible and resilient individual who is able to switch between strategic initiatives and swiftly pivot into immediate tactical actions the next.

Responsibilities

  • Have oversight and drive success in key warehouse operations initiatives UK-wide
  • Ensure all warehouses have standardised set-up and scalable processes in place to drive warehouse efficiencies
  • Build stream-lined processes including managing goods in, putting away, stock and inventory management, picking and packing of orders, quality control and monitoring
  • Identify new opportunities to increase warehouse efficiencies and customer experience
  • Collaborate with multifunctional teams across the business, partnering closely with City teams, Operations, Marketing and Technology

Requirements

  • Minimum 5 years of experience in operations management, management consulting, strategy, growing a startup or a similar experience
  • Strong passion for the customer and their needs and wants
  • Highly analytical approach to everything - utilising data to help measure and make data-driven decisions in your day-to-day
  • Creative mindset in finding new opportunities to successfully grow businesses in unconventional ways
  • Strong written and verbal communication skills, including the ability to work with and manage remotely
  • Detail-driven, having high standards in everything that you do, passing this onto colleagues and your direct team members
  • Ability to work under pressure and tight deadlines
  • Thrives in a dynamic, high-paced environment with a natural inclination to challenge the status quo

Benefits

  • Join one of the fastest growing startups in the consumer delivery space
  • Work with a strong brand and have a direct impact on the user acquisition
  • The possibility to build your own team long term
  • Join a growth- and data-driven organisation with fun and ambitious colleagues in an inspiring environment
  • Join the grocery delivery revolution and be part of creating a brand new industry
  • Competitive compensation package
  • 20 days’ holiday plus all bank holidays
  • 3% pension plan employer contribution
  • Socials that keep you in touch with everyone in the company
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