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Office Coordinator

Salary: £21,000 - 24,000 per year
Location: Brooklands Industrial Park
Company: Stirling Ackroyd Group
Hours: Full time
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Job: Office Coordinator

Location: Hybrid working arrangements split across our Byfleet office and home working

Salary: Up to £24,000 per annum, depending on experience

Working pattern: This is a full time position Monday to Friday, 8:30am to 5:30pm.

Our story began in 1873 and since then, our estate agency has stood the test of time through every high and low of the property market. We are proud of our heritage, and the experience it means we are able to provide all our clients.

Our other services include chartered surveying, property development and maintenance division, as well as working with trusted partners to offer conveyancing, mortgages and financial services. In addition, our Stirling Ackroyd New Homes and Commercial teams are experts in their fields.

Whether you are looking to start your property career or move up the career ladder, Stirling Ackroyd Group is always looking for talent across our teams.

In this instance, we are looking for an enthusiastic and customer focused person to join our Branch Coordinator hub based in Byfleet, Surrey.

Requirements

The main purpose of the role is to provide remote administrative support to the estate agency branch network of 35 branches to ensure compliance and accuracy is upheld to our company standards, from a centralised hub.

Duties will include;

  • Working closely with our Sales & Lettings agents to market all properties on the relevant portals in line with company standards, including drawing up floor plans and ordering the boards
  • Liaising with our agents to ensure any actions created such as property instructions, or price changes through to notifying any offers are completed thoroughly including generating and distributing any documentation, and ensuring all records are accurate and up to date
  • Producing property brochures and other marketing material upon the branch requests
  • Updating and maintaining the database ensuring compliance is maintained throughout
  • Assist in creating and distributing reports on a weekly basis
  • Supporting the branch network in any tasks as required, including visiting branches regularly to offer any support that cannot be completed remotely
  • Supporting and maintaining the head office and any general enquires

The successful candidate will be;

  • Experienced in general administration tasks
  • A strong communicator, confident and able to be assertive and empathetic in the right situations
  • Able to work as part of a team
  • Resilient and consistent when faced with conflict and driven to resolve challenges positively
  • Solutions focused
  • Customer focused
  • Structured and organised
  • Confident with all Microsoft office packages and general IT use


Benefits

With the Griffin behind us, Stirling Ackroyd Group are committed to putting our people first. We are one team working together to achieve success, we believe in developing all of our colleagues to be the best they can be through structured training and development programmes. In addition, we have a range of benefits on offer:

Some of what we can offer you:

  • Competitive salary and bonus schemes
  • Ongoing training and skills development, including ARLA Propertymark courses
  • Employee, family & friend discounts across our property services
  • Retail Discounts
  • Engagement and recognition platform
  • Season ticket loans
  • Cycle to work scheme
  • Technology purchasing scheme
  • Holiday Accumulator
  • Employee Assistance Program
  • Wellbeing Centre
  • Employee referral scheme for bringing in new talent
  • Award ceremonies, competitions and more!
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