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Customer Service Advisor

Salary: £17,000 per annum
Location: Wellingborough
Company: Misco Technology Limited
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We are on the lookout for Customer Service Advisors who are looking to build a long-term career within IT Industry. You will be well rewarded with ongoing training and the opportunity to work in a vibrant and modern.

Duties for the Customer Service Advisor

  • Responsible for driving the customer journey
  • Obtaining relevant information surrounding the application
  • Dealing with numerous inbound calls
  • Pro-actively responding to inquiries, supporting requests of updates to information, and working with the rest of the business to provide positive consumer outcomes at every juncture
  • Showcasing exceptional service Skills on every call

Skills required for the Customer Service Advisor

  • Experience working in call centre environment or sales admin role.
  • Great customer service skills essential.
  • A target driven mindset, with a commitment to reach personal and team targets
  • Good eye for detail, process focuses and the ability to ensure no stage is missed
  • Excellent communication skills

Working hours of; 37 hours per week, Monday to Thursday 9am - 5.30pm and Friday 9am - 5pm.

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