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Arc Room Controller

Salary: Up to £8.91 per hour + £8.91 - £9.20 after training
Location: Craigavon
Company: Brook Street UK
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Brook Street Recruitment are currently recruiting for ARC Operators for our client based in Craigavon to operate in a busy Arc Room dealing with a wide variety of clients and provide remote monitoring of their security systems including CCTV/Fire/Intruder/Panic alarms.

Responsibilities :

* Monitor and operate the CCTV cameras and associated equipment in the new CCTV control room
* Ensure that the safety and security of all stakeholders maintained at all times.
* Follow protocols for maintaining the security of the CCTV control room and its facilities.
* Operate a range of remote call monitoring, alarms and communication facilities contained within the control room
* Maintain accurate records of data recordings and events, using incident reporting software.
* Contribute to the development and enhancement of the service and control room working practices.
* Provide high levels of customer service to all stakeholders including shoppers, retailers, contractors and partners at all time.

Criteria:
* Current CCTV licence / SIA Licence essential
* Experience of working within a controlled environment on your own or part of a team and including use of computers is an essential requirement for this position
* Previous experience and knowledge of CCTV and an understanding of electronic machinery
* Ability to communicate effectively with the general public, including the police and other emergency services in all communication channels including telephone and radio.
* Possess good observation skills and the ability to respond quickly to observed incidents or events.


Salary - £8.91 for 12 week training programme rising to £9.20 on completion.
Time and a half overtime rate
Annual 2% salary increase

Hours of work: Mix of days and nights - 4 on 4 off 6am to 6pm/ 6pm to 6am

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This job was originally posted as www.totaljobs.com/job/94571506
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