imimobile was acquired by Cisco in February 2021. imimobile provides cloud communications software and services that manage business-critical customer interactions at scale.
We believe that customer experience is the key competitive advantage for consumer businesses. So, we’re creating a world where enterprises can stay constantly connected to their customers; where every touchpoint, on every channel, is an opportunity to deliver rich, engaging, intuitive experiences.
Our Customer Interaction Management (CIM) suite automates, orchestrates and supervises interactions with disparate back-end systems. This saves time and cuts costs for businesses, while seamlessly connecting to customers on the devices they choose. We deliver innovative, on-brand, business-critical customer interactions for blue-chip global enterprises and leading public-sector organizations including AA, Best Buy, BT, Capitec Bank, Centrica, EE, Hermes, IHG, Mercedes, Orange, O2, Vodafone and Walgreens.
This role provides technical pre-sales support and solutions consultancy to UK and European clients across a wide variety of market verticals such as BFSI, retail, Government, Utility, Healthcare, Logistics, Telecom Operators, etc. This position is ideal for someone who loves to work closely with existing clients as well as meet new clients and engage in conceptualising and crafting solutions. This role requires you to have passion for understanding client challenges and applying our CIM suite technology to solve them.
Experience, Qualifications and Technical Knowledge:
We’re looking for individuals who thrive in the overlap of technology and sales, who want a hands-on role both building and delivering technology demonstrations, as well as guiding clients to class-leading solutions and outcomes:
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!