Each JoJo store is unique whether that’s trading over two floors, having a quirky layout or being situated in an interesting place. They have a life of their own. Our Unique Selling Point (USP) in this ever-changing retail world is the relationship we build with our customers, many of them loyal to our brand and to their local store team. This is where you come in - you’ll be the face of JoJo providing a fantastic level of customer care and service that we are renowned for and one we pride ourselves in upholding always. You’ll be guiding, informing, and assisting our customers in the correct purchase of our huge range of clothing and products. This could be an expectant parent, an excited grandparent or other friends or family.
Our B Corp principles are so important, and every member of our teams will always uphold them. As we move into a digital retail world, offering an Omni-Channel customer service is expected as this builds on customer loyalty. As such most of our stores offer Ship from Store or Click and Collect options, you will take ownership of preparing and shipping all such orders daily.
A day in the life:
Just to give you a taste of our culture, we’ll be looking for you to:
We are a company founded on the principle of People & Planet above Profit and we are proud of our B Corp Status. JoJo is a team effort and so many of our employees have put their heart and soul into their jobs, making sure we offer the most gorgeous collections and deliver the best service.
We may have grown into the UK’s leading mother and baby retailer, but we will never compromise on the quality of our products – it’s part of our DNA! Our customers trust us to offer excellent quality at reasonable prices. All our team members strive to be the best they can be and we love how we support each other.
We put our growth down to our passion for people and our commitment to running an ethical and sustainable company. Couple this with our fantastic designs, innovative products, attention to detail and the never-ending pursuit of high standards means we have built a company that makes all of us proud.
The most useful thing a person can do in this world is to create ethical employment in a business which is a force for good, respecting our people and our planet.
We embrace and openly welcome people from different cultures, perspectives and experiences to create a diverse and enriched company. We work hard to recruit, develop and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. We are guided by our values and B Corp status in everything we do, and we recognise that being a diverse and inclusive employer helps us make a difference to all our employees and customers.