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Customer Service Advisor

Salary: £18500.00 - £21000 per annum
Location: Widnes
Company: Fintelligent Search
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We are recruiting for an award-winning insurance company who are looking to grow their Sales and Retentions Team with an experienced Customer Service Advisor. This is a fantastic opportunity, working office hours - Mon - Fri 9:00 - 5:30 with free parking, genuine career progression and excellent benefits. You will be joining a organisation that's have won the "Investor in People - Gold Award" which a remarkable achievement for any company.

Your role will be to take inbound calls from customers looking to sign up to their Insurance or cancel their policy. You will be first point of contact for all enquiries whilst going above and beyond for each individual customer. You will be a brand ambassador for the organisation and standing by their values and 5* trust pilot status.

The package:

  • Salary - £18,500 plus a discretionary annual bonus up to £5,000
  • Monday to Friday - office hours - 9:00 - 5:30
  • Company pension
  • Life Insurance
  • Private medical Insurance
  • Free secure parking
  • Free drinks
  • Company reward scheme
  • Social events
  • Genuine career progression
  • Funded professional exams
  • Plus, much more

Duties for the Customer Service Advisor:

  • First point of contact for all inbound enquiries
  • Contact customer and chasing quotes
  • Sending online enquiries to clients who have had a policy or quotation previously
  • Producing sales quotations
  • Providing excellent customer service

Experience need for the Customer Service Advisor:

  • We want to hear from you if you have experience working in a target driven telephone-based role as any of the following: - Customer Service Advisor, Sales Advisor, Retention Advisor, Sales Executive, Retentions Advisor, Call Centre Agent, Call Centre Advisor, Contact Agent or similar
  • Must be able to commute to Preston Brook

To be considered, please apply with your most recent CV or call Jenni on 01614166135 for more information

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