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HR Risk Governance Officer

Location: Belfast
Company: Citi
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Human Resources ("HR") is a global organization comprised of more than 3,500 professionals providing strategic human capital advisory support to Citi's business leaders in multiple industries across all 96 countries of operation. Within this context, Human Resources is responsible for the development and delivery of core HR programs including: sourcing qualified talent; assisting managers to apply effective employee selection practices; establishing appropriate terms and conditions of employment; developing effective new employee on-boarding; training employees; assessing employee job performance and talent; developing manager leadership capability; succession and resource planning; measuring employee sentiment; escalating and/or investigating potential employee misconduct and mechanism for employee corrective action; developing strategies to discontinue employment, as well as maintaining market competitive compensation, benefits and recognition programs intended to reward good performance and retain talented employees. Many of these programs, processes, underlying data, and associated requirements are highly regulated, governed by policy and attract substantial legal, operational and strategic risk.
The HR Control & Compliance organization is responsible for establishing frameworks with respect to both the identification and management of human capital risk, as well as organizational control and compliance strategies and programs. This includes the definition of Human Capital Risk Appetite, the development of compliance and risk management strategies, as well as the identification and assessment of new and changing sources of risk.
The Human Resources Control and Compliance (HRCC) Regional Team leads and manages the Compliance and Controls Function for HR within the EMEA region. The team comprises an energetic and passionate group of professionals with an in-depth understanding of Citi policies, compliance, controls, regulatory compliance, Citi's Internal Audit process and reporting and knowledge of Citi's Operational Risk and Control processes. The team is responsible for developing and implementing a regional HRCC strategy aligned with the global priorities along with engaging global HRCC colleagues to partner in delivery of the global strategy.
The HR Risk Governance Senior Analyst working with the HR Risk Governance Manager will be responsible for the development and execution of this framework, including:
Human Capital Risk Oversight:
- Drives the development and execution of frameworks and measurements used to assess and oversee Human Capital risks and controls across the firm (e.g., HR Business Performance Reporting, Human Capital Risk Appetite) to effectively identify and escalate issues within the employee lifecycle and associated root causes. This includes the development and management of procedures to track, monitor, analyze and report against Human Capital-related Operational Losses, Issues and Corrective Action Plans ("CAPs"), as well as to review and challenge the businesses and functions' self-assessments of their respective Human Capital Risks.
Compliance Risk Management:
- Leads the development and execution of the HR Regulatory Inventory and Change Management ("RICM") Program.
- This may also include the development and management of procedures designed to ensure awareness, assess impact, and capture corresponding Action Plans associated with Policy and Regulatory change, as well oversee the accurate and timely submission of HR-related regulatory reporting.
Contractual RFIs:
- Fulfill contractual obligations, Requests for Information ("RFIs") and/or Requests or Proposals ("RFPs") from Citi.
Emerging Risk Management:
- Proactively drives with management the development and execution of procedures intended to identify emerging human capital risks, identification of trends and proactively develop and socialize preparation strategies with management to enhance to mitigate them.
Scenario Analysis:
- Works as a partner with business and Finance Team to manage the development and execution of procedures supporting HR's engagement in the execution of CCAR Scenario Analysis to identify plausible, low likelihood, but high severity operational risk losses that the bank could experience in the future and use that information in Risk Measurement, Risk Management processes and capital planning.
Relationship Management:
- Works as a partner and primary contact in a multidisciplinary environment with colleagues in other areas of Citi Enterprise Risk Management, including Compliance (ICRM), Internal Audit (IA), Operational Risk Management ( ORM) and the Businesses to assure appropriate engagement in governance and escalation processes.
Other significant responsibilities:
- Contributes to strategic direction of the HR Control & Compliance function, which may include reporting methodologies, organizational design and other tasks related to Transformation Strategy revamping.
- Proactively leads with management a strong and effective escalation culture including establishing effective criteria. processes, and practices to ensure that the right audience receives timely and relevant information.
- Collaborate across the region, businesses and functions to improve the identification, quantification, measurement, management, reporting and controls in governance, risk management and internal control environments.
- Maintains practices to continuously strengthen capabilities related to risk aggregation, reporting, escalation, and governance processes.
- Uses excellent communication, leadership and strong management skills to influence a wide range of internal audiences including respective product, function, or regional executive management partners and external audiences including regulators and external auditors. Frequently engages in both internal and external negotiations, which will have a major impact on the function, and possibly on the HR organization as a whole.
- The timely delivery of high quality, value-added multiple concurrent deliverables on time and to specification.
- Possesses a broad understanding of multiple HR disciplines and of various policies and standards, as well as areas of high-risk: conduct risk, project/program management, or third party management.
- Ensures HR meets/exceeds the requirements and expectations of Citigroup's regulators.
- Works closely and collegially within IA and with line management and control functions to ensure efficient and effective provision of independent audit assurance.
- Collaborates across businesses and functions to improve the identification, quantification, measurement, management, reporting and controls in governance, risk management and internal control environments.
- Bachelor's Degree in a related field or equivalent work experience, education, and / or training.
- 3 to 5 years of experience in either Human Resources, Compliance, IA and/or Risk Management.
- Experience in related legal / regulatory and compliance programs or Internal Audit highly preferred.
- A self-aware, self-confident individual who has well developed listening skills, and a strong ability to engage a group of accomplished business unit heads by providing proactive advice on a variety of matters while carefully balancing the independent requirements of the function.
- Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style.
- Strong interpersonal skills for interfacing with all levels of internal and external audit and senior management.
- Partner across the business in a way that demonstrates collective obligation on managing risk.
- Process improvement mind-set with ability to identify and solve for root cause rather than symptoms; address problem solving and opportunities in a holistic way/break down organization silos.
- Continuously seek out opportunities to improve; learn from mistakes.
- Seek out diverse perspectives and skill sets recognizing that the power of Citi is the sum of its part.

Job Family Group:
Compliance and Control

Job Family:
Business Control

Time Type:

Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ( .
View the "EEO is the Law ( " poster. View the EEO is the Law Supplement (\EEO\Supplement\Final\JRF\QA\508c.pdf) .
View the EEO Policy Statement (\aa\policy.pdf) .
View the Pay Transparency Posting (\%20English\formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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