08:30 - 18:00 Monday - Saturday (5 day week, day off in the week)
Service Advisor required for Motorcycle Dealership in Farnham, Surrey.
The Motorcycle Service Advisor will be working alongside another Vehicle Service Advisor's / Motorcycle Enthusiasts and will be responsible for providing a proactive service between customers and the workshop as well as customer bookings / reminders.
This Motorcycle Service Advisor role may includes;
Interpreting customer concerns and comments and liaising with Motorcycle Technicians
Liaison with customers about any additional work required
Greeting customers and scheduling services
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Warrant administration and reporting
Tracking the vehicle through the workshop.
The Successful Motorcycle Service Advisor will be greeting customers in to the Automotive Service Department, taking service bookings, liaising with the Technicians in the Workshop to chase work in progress, keeping customers informed, and gaining authorisation for any additional work to be carried out whilst keeping your customers informed throughout the complete repair process.
If you are interested in this Motorcycle Customer Service Advisor Vacancy or any other Automotive Jobs in Hampshire & Surrey please contact Tom Wharton at Perfect Placement.
The successful Motorcycle Service Advisor will have a passion for motorcycles and a passion for delivering exceptional customer service.
At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,400 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.Apply for this job