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Mortgage Administrator

Location: Caerphilly
Company: SpicerHaart
Direct Employers
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Mortgage Administrator
- Caerphilly -
What's on offer to you
- Salary: Up to £21,000
- Dedicated training and coaching to support your ongoing development
- A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level
- Weekends and bank holidays off
Are you good at?
- Spinning a lot of plates, you've mastered multitasking and excel at managing numerous responsibilities and tasks
- Speaking with people on the phone, be it clients, colleagues, solicitors, lenders or potential clients. You should be able to handle some tricky conversations and be able to help push things forward when they grind to a halt
- A good generic understanding of mortgages is beneficial but not essential
- Excellent communication skills
- Identifying client needs and working to reach the best possible outcome for the benefit of our clients and the business
- Reaching targets and achieving great results
Your responsibilities
- Maintaining relationships through regular contact with your mortgage advisers, lenders and clients
- Ensure clients have a smooth and pleasant experience with the Just Mortgages process
- Administrate mortgage and protection applications from the point of sign-up, whilst supplying outstanding documents to lenders and insurers
- Assisting the mortgage and protection advisors with supplying integral data to lenders and insurers
- Work proactively with all parties involved in the process to ensure that policy terms are produced as soon as possible
- Use specialist in-house systems to add relevant notes to cases, input data where necessary and change the status of mortgage and protection applications to ensure we achieve maximum efficiency for the client.
- Provide clients with regular updates and feedback throughout the buying process and help with any non-advice based questions to ensure peace of mind and a smooth, high-quality service from Just Mortgages.
The finer details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We'll need evidence of your right to work in the UK, in the form of:
- Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
- Subject to passing probationary period
Equal Opportunities: At Just Mortgages, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Just Mortgages are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.
To All Recruitment Agencies: Just Mortgages does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Just Mortgages employees or any other company location. Just Mortgages is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
ID: 2022-14792
External Company Name: Spicerhaart Group Services Limited
External Company URL:
Address Line 1: 30 Cardiff Road
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