Process Technologist and Technical Administrator

Technical Analyst & Process Coordinator

About The Role

We have a fantastic opportunity for a Technical Data Analyst & Process Technologist to join our team at our Sandycroft site which produce ‘best in class’ products.

Reporting directly to the Technical Services Manager.

• To actively promote a safe culture, ensuring all Health & Safety requirements are met.
• Completion of technical information for internal and external KPIs and their distribution and monitoring
• Administration of complaints database. Ensure complaint investigations address root cause and liaise with the QA Manager to ensure there are no overdue investigations.
• Maintain and analyse for trends.
• Ensure customer complaint response are returned in timely manner
• KPI reporting - Analyse technical KPI (nutritional’s, micro, complaints etc.) info and flag up adverse trends to Compliance & Process Manager ensuring improvement actions are agreed and documented for all adverse trends.
• Custodian of technical documentation and their control.
• Support Compliance & Process Manager with conducting gap analysis for changes in legislation and COPs and monitor timely close out of gaps.
• Member of the site HACCP and TACCP teams providing guidance on best practice from subject area research
• Any other projects or tasks required by the business and Technical Services Manager to ensure best in class standards are implemented.

About You

• Experience of working in a food manufacturing environment
• Working knowledge of food legislation and BRC
• Good written and verbal communication skills
• Good level of PC literacy
• Ability to work unsupervised
• Level 2 Food Safety and HACCP
• Root cause analysis and non-conformance management
• Able to understand and follow site procedures and write basic technical procedures