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People Systems Manager

Location: London
Company: Stephenson Harwood
Direct Employers
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The People Systems team is part of the overall Application Systems team with around 11 people working on a global scale ensuring the smooth operations of all application systems based on the internal clients needs and specifications. The People Systems Manager will report to the Senior Application Systems Manager. In addition, the People Systems Manager will closely liaise with the wider HR team across the globe in order to deliver a high standard of the service.
The HR & LnD function comprises of 40 people globally and is responsible for the management of all matters concerning the employment and development of our people. This involves guiding and supporting partners, managers, and all employees alike, as well as supporting the creation of an inclusive and diverse environment, enabling our people to thrive. This includes:
- Implementing our people and talent strategy in line with business objectives
- Resourcing, talent and career management
- Reward (financial and non-financial) strategy, salary reviews, payroll and benefits
- Policy, procedures setting and the practical application of these across the business.
- Build and maintain strong relationship with the HR & LnD teams and collaborate closely with the IT and Application Development teams.
- Act as a super user and point of escalations.
- Manage the HR & LnD suppliers including any external consultants.
- Manage the HRIS team as a "reports to" manager including annual performance reviews and career development plans for the team.
- Take part on the weekly Change Approval Board (CAB).
- Lead on the bi-weekly HR systems' meetings with the global HR & LnD teams.
- Project manage any system implementation, upgrades, minor & feature releases and integrations and provide instructions as necessary to the team/s.
- Provide the annual scheduler/roadmap for any potential systems' enhancement and improvements.
- Apply and enhance the platforms on an "on-going" basis and identify gaps for further improvement.
- Liaise with the global teams to identify any business requirements and translate them to effective solutions.
- Implement global HRIS processes to ensure smooth management of the systems across the board.
- Act as technical lead and/or Subject Matter Expert (SME).
- Ensure the confidentiality of the data and ensure the firm maintains its compliance with relevant legislation, including the Data Protection Act, GDPR and other regulatory requirements/certifications (e.g. ISO27001) along with Infosec.
- Ensure and oversee the data integrity in the systems and initiate/oversee any data auditing processes and data cleansing.
- Annual Budget forecasting and management.
- Develop and improve the HRIS processes and provide any relevant documentation.
- Develop and oversee the delivery of the people systems' training across all levels of users.
- Support/advise on any MI queries from the teams and support/oversee the creation/configuration of any reports.
Experience and qualifications
- BA/Msc or an equivalent degree in HR or IT, or equivalent experience.
- Proven experience on a similar role and/or adequate exposure on HR/LMS systems in general.
- Desirable knowledge of any of the following platforms; CoreHR, Icims, Saba, Darwin, Workday and POD Pirical.
- Previous experience working within a law firm desirable.
- Strong knowledge of the overall MS package, mainly excel & power point.
- Project and change management and enhancements (full lifecycle from concept to business as usual).
- Tailoring systems so they are adopted and used effectively in
- Effective management of third-party providers and
- Integration of People systems with other business applications.
- Line management or supervisory
- Identifying and delivering continual process and service
- Fluent in English in both oral and written.
We are an equal opportunity employer, committed to having a diverse workforce. We do not discriminate on the basis of age, sex, race, disability, sexual orientation, culture or any other protected characteristics. We aim to create a culture where everyone can be themselves and is valued for their strengths and unique perspectives.
- Excellent project management and organisational skills; planning and prioritisation; time management of self and others
- Flexible approach and proactive manner
- Empathetic and people-centric in approach
- Strong client service skills
- Approachable and able to build relationship at all levels
- Can-do, client-focused and positive attitude
- Accuracy and a strong attention to detail
- Excellent verbal/written communication skills
- Ability to communicate effectively and professionally across all levels of the firm, its partners, management and other staff
- Adaptable and amenable to changing deadlines and demands
- Resilient, dealing effectively with challenging situations
- Able to handle sensitive situations and information confidentially and discreetly
- Ability to work as part of a team or individually when needed
- Able to influence and effect change
- Manage the people aspects of systems' implementation alongside the task in hand
This job description is indicative only and does not represent an exhaustive list of responsibilities. The firm reserves the right to alter or change the responsibilities at any time, in line with the firm's strategy and business needs.
If you require this document in an accessible format (e.g. large print), please contact
With 8 offices worldwide and with our headquarters based in London, Stephenson Harwood is a law firm where our people are committed to achieving the goals of our clients - listed and private companies, institutions, and individuals across the globe. Our mix of expertise and culture results in a combination of deep local insight and the capability to provide a seamless international service.
Our experience encompasses corporate, commercial litigation and arbitration, employment, pensions and private wealth, finance, marine and international trade, and real estate and projects.
We assemble teams of bright thinkers to match our clients' needs and give the right advice from the right person at the right time. Dedicating the highest calibre of legal talent to overcome the most complex issues, we deliver pragmatic, expert advice that is set squarely in the real world.
We understand the power of diversity in delivering that high calibre advice to our clients. We want to attract diverse talent and we particularly encourage applications from underrepresented demographics.
Our values:
Individuality - We encourage creativity and develop talent
Commitment - To be the best and deliver the highest standard
Teamwork - We work together to build close, long-term relationships
Straight talking - We say what we mean and do what we say
These values express the personality of the individuals within our firm. They are the behaviours we encourage in our people and the standards which inform our decisions and actions.
Our vision
To be a successful, independent firm, where talented people work together in an entrepreneurial environment, building long term client relationships.
This vision is about who we want to be, as well as who we are. It is as much about our values as about our character - the attributes we want to see from all of our people. It also reflects the importance of remaining independent - a clear sign that we are confident in our own future.
That's how we unlock our entrepreneurial spirit, advising our clients with top performing teams.
Job ID: 2022-1842
External Company Name: Stephenson Harwood LLC
External Company URL:
Street: 1 Finsbury Circus
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